Alicia Ramirez
Management and Program Analyst
Arlington, VA · (703) xxx-xxxx · alicia.ramirez@example.com
U.S. citizen · Veterans' preference: none
Work experience
- Management and Program Analyst, GS-0343-09, Department of Example Services, Washington, DC · 06/2024–present · 40 hours per week
- • Analyze workload data for 3 regional offices and recommend staffing changes; one proposal cut case backlog 18% in FY 2025.
- • Draft briefing papers and standard operating procedures reviewed by senior leadership.
- Operations Coordinator, Harbor Logistics Group, Baltimore, MD · 08/2021–05/2024 · 40 hours per week
- • Built weekly performance reports in Excel and Power BI for a 60-person operation.
Education
- Master of Public Administration, George Mason University · 2024
- B.A. Political Science, University of Maryland · 2021
Skills
- Program evaluation, workload analysis, Power BI, Excel, policy writing